Our Consulting Packages

the Operations fixer Pacakage

Streamline your internal systems by identifying bottlenecks and inefficiencies. This package focuses solely on improving back-end operations and team workflows for faster execution and better productivity.

  • Businesses with messy operations, unclear processes, or overwhelmed teams needing smoother day-to-day workflows.

    • Full business audit & internal process mapping

    • Identification of inefficiencies and improvement areas

    • SOP (Standard Operating Procedure) creation

    • Workflow optimization for your team

    • Quick wins for immediate improvements

    • 1–2 staff training sessions on new processes

the customer success package

Improve your customer interactions and team service delivery to boost retention and satisfaction. This package is designed to transform the customer-facing side of your business through strategy and training.

  • Businesses dealing with poor customer feedback, high churn, or a lack of consistent service delivery.

    • Full customer journey audit

    • Mystery shopper or customer feedback review

    • Staff training on service excellence

    • SOPs and customer service scripting

    • Retention & loyalty strategy

    • Accountability systems for front-facing staff

    And more..

  • Starting at 6 weeks, up to 10 weeks depending on training needs and staff size.

Let’s talk about what’s possible for your business.